Privacy policy
LDM Finance is a trading name of LDM Motorgroup Limited ("LDM", "we", "us", "our"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 (NZ). This policy explains what we collect, how we use it, who we share it with and your rights.
This policy has been supplied by LDM Motorgroup Limited and is published here as a working draft. It is with our lawyers for final review, and the wording may change before it is confirmed. If you need the position on any point confirmed in the meantime, contact us on 021 242 9229 or at [email protected].
1. Who we are
LDM Motorgroup Limited, 7 Lismore Street, Waltham, Christchurch 8011, New Zealand. Phone: 021 242 9229. Email: [email protected].
2. What this policy covers
This policy explains how we collect, use, store, share and protect personal information when you use the LDM Finance website, submit a finance application or enquiry, or otherwise deal with us in relation to vehicle or asset finance.
3. What we collect
Depending on how you deal with us, we may collect:
- Identity information: full name, date of birth, contact details (email, phone, address).
- Financial information: income, employment details, expenses, assets and liabilities, bank account details, and other information relevant to assessing a finance application.
- Vehicle or asset information: details of the vehicle or asset you wish to finance.
- Application and enquiry details you submit through our finance application form or calculator.
- Technical information: IP address, browser and device type, and website usage data, via cookies and analytics tools.
4. How we use your information
We use the information we collect to:
- Process and refer your finance application to our finance partners for assessment.
- Communicate with you about your enquiry or application.
- Improve our website, products and customer service.
- Meet our legal and regulatory obligations.
5. Who we share your information with
We do not sell your personal information. We may share it with:
- Our finance provider partners, for the purpose of assessing and processing your application.
- Credit reporting agencies, where relevant to a finance application.
- Our website and IT service providers (for example Motorcentral, Growth Partners and Cloudflare) who host or support our systems, under confidentiality obligations.
- Regulators or authorities, where required by law.
6. Storage and security
We take reasonable steps to protect personal information from loss, misuse and unauthorised access, including secure storage and restricted access to the systems holding application data.
7. Your rights
Under the Privacy Act 2020, you have the right to access the personal information we hold about you and to request correction of that information. To make a request, contact us using the details in section 1.
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner.
10. Changes to this policy
We may update this policy from time to time. The current version will always be available on our website.